Stocked Fresh. Serviced Fast. Plano Trusted.
FAQs
Frequently Asked Questions
How much does it cost to have vending machines in my office?
There is typically no upfront cost to you. We provide, install, stock, and maintain the machines at no charge. We make our profit from the sales, and you get a convenient service for your employees without any investment.
What is the minimum number of employees needed for vending service?
We can accommodate businesses of various sizes. Generally, locations with 30+ employees work well for traditional vending, but we can discuss solutions for smaller offices including micro markets or single machines based on your specific needs.
Do you offer free consultations?
Yes! We provide free, no-obligation consultations to assess your needs, discuss options, and recommend the best vending solution for your workplace.
How long does installation take?
Typically, installation can be completed in a few hours. We work around your schedule to minimize any disruption to your business operations.
Is there a contract required?
We offer flexible contract terms. We're confident in our service quality and want our clients to stay because they're happy, not because they're locked in. Contact us to discuss options that work for your business.
What types of products do you offer?
We offer a comprehensive selection including traditional snacks, healthy options, fresh food, soft drinks, energy drinks, water, coffee, tea, and specialty beverages. We can customize our product mix based on your team's preferences.
Can we request specific products?
Absolutely! We encourage feedback and regularly adjust our product selection based on your employees' preferences. If there's something your team wants, just let us know and we'll do our best to stock it.
Do you offer healthy vending options?
Yes! We offer a wide variety of healthy alternatives including granola bars, nuts, dried fruit, protein snacks, low-calorie beverages, sparkling water, and fresh food options.
Can you accommodate dietary restrictions?
We can stock products for various dietary needs including gluten-free, vegan, kosher, low-sugar, and allergen-friendly options. Just let us know your team's requirements.
How fresh are the products?
We monitor expiration dates closely and rotate stock regularly. Our route drivers check dates during every service visit to ensure you always have fresh products.
How often are the machines restocked?
Restocking frequency depends on your location's usage, but typically ranges from once a week to several times per week. We use monitoring technology to track inventory and restock before items run out.
What happens if the machine runs out of a popular item?
Our remote monitoring systems alert us when products are running low, so we can restock proactively. If something does run out between visits, just let us know and we'll prioritize a restock.
What if a machine breaks down or malfunctions?
We provide prompt repair service. Simply contact us, and we'll dispatch a technician as quickly as possible. Our goal is same-day or next-day service for any issues.
Who is responsible for cleaning the machines?
We handle all machine maintenance and cleaning as part of our service. We keep the exterior clean and maintained during each visit.
What if a product gets stuck or money is lost?
Contact us immediately and we'll make it right. We can issue refunds or credits, and our service team will address any mechanical issues causing jams.
What payment methods do your machines accept?
Our modern machines accept cash, credit cards, debit cards, and mobile payments (Apple Pay, Google Pay). Cashless payment options are becoming increasingly popular and convenient.
How are prices determined?
We aim to offer competitive, fair pricing that reflects the convenience and quality of our service. Prices are comparable to or better than local convenience stores.
Can we subsidize vending for our employees?
Yes! We offer various subsidy programs where employers can offset costs to provide free or discounted refreshments as an employee benefit.
Do your machines have cashless payment options?
Yes! All our modern machines feature cashless payment systems including credit/debit cards and mobile payment options for maximum convenience.
Are your machines energy efficient?
Yes! We use energy-efficient machines with LED lighting and smart technology that reduces power consumption while maintaining optimal product temperature.
What areas do you service?
We proudly serve Plano and the surrounding Dallas-Fort Worth area including Allen, Frisco, McKinney, Richardson, Carrollton, The Colony, and nearby communities.
Do you service locations outside of Plano?
Yes! While we're based in Plano, we service businesses throughout the North Texas region. Contact us to confirm we service your specific location.
Can you service multiple locations for one company?
Absolutely! We work with many businesses that have multiple offices or facilities. We can coordinate service across all your locations for consistency and convenience.
What if we're moving offices?
No problem! We can relocate your vending equipment to your new location. Just give us advance notice so we can coordinate the move smoothly.